FAQ's

The Webster Insurance Agency

What is the fastest and easiest way to report a claim?
Call us.

You may also contact your insurer directly online or by phone as insurers now have express reporting of claims 24 hours a day, seven days a week.

CLAIMS TOLL FREE PHONE NUMBERS:
Donegal Mutual (800)877-0600
The Hartford (866)574-4833
Kemper (888)252-2799
Progressive (800)876-5581
Safeco (800)332-3226


How do I request a change my policy?
Call us.

Many insurers do offer online account access, but changes and proof of coverage requests still need to be processed by us.

ONLINE ACCOUNT ACCESS:
Donegal Mutual www.donegalgroup.com
The Hartford www.thehartford.com
Kemper www.ekemper.com
Progressive www.progressive.com/agent/
Safeco www.safeco.com


How often should you review your home insurance?
It's smart to review your home insurance at least once a year, such as when your annual renewal notice arrives. But, whenever you make expensive purchases such as jewelry, antiques or art, contact us as soon as possible. It sometimes makes sense to insure these items seperately on your policy by scheduling them. Also contact us if there has been any major renovations or additions added to your home.

Is a child added to my policy when he/she gets a learner's permit or a driver's license?
Young drivers are added as soon as they receive a driver's license. To be on the safe side, we recommend calling us before your child gets behind the wheel. Here are some ways young drivers can hold down the cost of auto insurance: complete driver's training, keep a clean driving record, be a part-time driver on the parent's policy, drive a conservative vehicle and maintain at least a 3.0 grade point average.

Can I pay my premiums by echeck or credit card?
Yes, customers now have the option of paying their premium by phone or online by echeck, debit or credit card. Our insurers accept Visa or MasterCard. Safeco also accepts Discover and American Express.

Still have questions?
We welcome your questions. Just give us a call at (757)253-2777.






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Licensed for insurance in the states of Virginia and North Carolina. The materials in this website should not be considered an offer or solicitation to buy or service insurance products to viewers who live in states or jurisdictions we are not licensed for insurance.